Order Information

Viewing and Tracking Your Order

Customers can view or track their order, as well as see their past order history by logging into your account. Please note that a login will be required.

Order Processing

Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day, provided that the goods are in stock and customer identification is verified. To ensure that orders placed online prior to 1:30 PM EST will ship the same day, please review our “Payment Methods” section below and double-check product availability with Azmok.com  customer service. After-hours, weekend, and holiday orders will be processed the next business day.

After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order, please contact Azmok.com  as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email. To track your package, please log into your account.

Order Changes and Cancellations

Because we are always striving to ship orders as quickly as possible, there is a limited amount of time during which we can modify or cancel your order. If you would like to attempt to modify or cancel your order, please e-mail us at [email protected] and include your order number and change/cancellation request. We will respond to your request to let you know if we were able to modify or cancel the order. Please note that if you did not receive a reply from Azmok.com , then your request to modify or cancel the order has not been effected.

Need Help?

Contact a member of our customer service team by:

Calling us at +44 28 9124 2400.

Emailing us at [email protected]